Our policy lasta 3 days. If 3 days have gone by since your purchase, unfortunately, we cant exchange.
We accept the return of products which were shipped out us and if the item is faulty.
Due to an error on our end( e.g. wrong item ). item(s) must be returned together with proof of purchase.
REQUIREMENTS FOR RETURNS :
Must include a valid original purchase order number from Easymart.co
All returned products should be in the original packing without any missing contents.
Any returned products that are missing contents are subject to a minimum 80% restocking fee.
If the product is used or has scratches, same cannot be accepted for return
Return shipping will be at the buyers cost.
Shipping an dhandling feea are non-refundable for both ways.
Refund processes could take up to 3-7 working days after the item is received.
We recommended adding a tracking num,ber or delivery confirmation with your shipment to ensure your return is received (Highly recommended for international returns).
To compleate your return, we require a receipt or prrof of purchase.
please contact our support team via email@example.com for more information.
Refund Policy :
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the appraval or rejection of your refund.
if you are approved, then your refund will be processed, and a credit will automatically be applied to your aredit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you have't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time (2-5 business days) before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Dont worry, if you ordered a wrong product? or want to exchange it.
Send us the picture of the product you got, please make sure it's in original condition. you can Whatsapp (+91 8019230000) or Email us email@example.com
If we have sent you a wrong product by mistake then reverse pickup will be done for free. Shipping of the replacement product is also done for free.
If we have sent you the right product then return shipping will be at the buyer's cost.
As soon as the product is picked up from you, we dispatch the replacement simultaneously (time to resolution reduced by 3 days).
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org